Privacy Policy

Effective Date: 14/02/2025

Company Name: Brookesbell Academy LTD

Website: www.moragbrookesbell.com

Contact Information: [email protected]

Brookesbell Academy LTD ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Purpose of This Privacy Policy

This Privacy Policy aims to inform users of:

The personal data we collect;

How we use the collected data;

Who has access to the data;

Your rights regarding your data;

Our cookie policy.

This Privacy Policy applies in addition to the Terms and Conditions of our website.

2. GDPR Compliance

2.1 Legal Basis for Processing (GDPR & UK Data Protection Act 2018)

For users in the European Union (EU) and United Kingdom (UK), we process personal data in accordance with:

The General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 The UK Data Protection Act 2018

We process your personal data only when there is a legal basis to do so, such as:

Consent – You have given us permission to process your data for specific purposes (e.g., subscribing to emails).

Contractual Necessity – Processing is necessary for fulfilling a contract (e.g., processing a payment).

Legitimate Interests – Processing is necessary for improving our business operations, provided it does not override your legal rights.

Compliance – We process data to comply with legal obligations (e.g., tax records, fraud prevention).

3. Consent

By using our website and services, you consent to:

The collection and processing of your personal data as described in this Privacy Policy. You may withdraw your consent at any time by contacting us at [email protected]. However, withdrawing consent will not affect any processing that took place before your withdrawal.

4. Personal Data We Collect

We only collect data necessary for the purposes outlined in this Privacy Policy.

4.1 Data Collected Automatically

When you visit our website, we may automatically collect:

IP address, location data, browser type & device information. Pages visited & content viewed. Clicked links & time spent on site. This data is collected via cookies and analytics tools to improve website functionality and user experience.

4.2 Data Collected Voluntarily

We may collect personal information when you:

Subscribe to our email list, purchase services, fill out contact or intake forms, create an account on our website.

This may include:

Full name, Email address, Phone number, Billing information (processed via third-party payment providers), Address, Health or Personal-related information (if disclosed voluntarily for coaching purposes).

4.3 Payment Information

Payments are securely processed via Stripe, PayPal, or other payment processors. If you opt for a payment plan, your payment details will be securely stored by the payment processor for recurring and automatic billing.

5. How We Use Your Personal Data

We collect and use your data for the following purposes:

To provide services:

Personalising and delivering coaching services.

To process transactions:
Managing purchases, subscriptions, and payment plans.

To improve user experience:

Enhancing website navigation and functionality.

To communicate with you:

Sending updates, newsletters, and responding to inquiries.

For legal compliance:

Meeting tax, legal, and regulatory requirements.

6. Who We Share Your Data With

We do not sell or trade your personal data. However, we may share your information in the following situations:

6.1 Employees & Service Providers

We may disclose data to employees or third-party service providers who assist with:

Payment processing (e.g., Stripe, PayPal). Email communication (e.g., MailChimp, ConvertKit). Website hosting & analytics (e.g., Google Analytics).

6.2 Legal & Compliance Requirements

We may disclose personal data if required by law or for:

Legal proceedingsProtecting our legal rightsBusiness transfers (e.g., company merger or acquisition).

If you click on external links from our website, we are not responsible for third-party privacy policies.

7. How Long We Store Your Data

We store personal data only as long as necessary to:

Provide servicesComply with legal obligationsResolve disputes. You will be notified if your data is retained longer than necessary.

8. How We Protect Your Data

We take security seriously and use:

Encrypted connections (SSL/TLS) Secure server storage HIPAA-compliant software for health data (if applicable). Restricted access to personal data (only authorised personnel can access sensitive data). However, while we take precautions, no online transmission is 100% secure. You acknowledge that sharing data online carries inherent risks.

9. Your Rights Under GDPR

If you are in the EU or UK, you have the following data protection rights:

Right to Access – Request a copy of your personal data. Right to Rectification – Request corrections to inaccurate data. Right to Erasure ("Right to be Forgotten") – Request data deletion (subject to legal obligations). Right to Restriction of Processing – Request limitations on how we process your data. Right to Data Portability – Request a copy of your data in a structured format. Right to Object – Object to processing based on legitimate interests or direct marketing. Right to Withdraw Consent – Withdraw consent at any time. To exercise your rights, contact [email protected]. We will respond within 30 days as required under GDPR.

10. Children’s Privacy

We do not knowingly collect or process personal data from individuals under the age of 16. If you believe we have unintentionally collected such data, please contact us for removal.

11. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience.

You can:

Accept cookies to access full functionality. Disable cookies in your browser settings (may affect website performance).

Types of Cookies We Use

Essential Cookies – Required for basic website functions.Analytics Cookies – Used for traffic analysis (Google Analytics). Marketing Cookies – Used for personalised advertising.

You can opt out of cookie tracking via your browser settings or by clicking "Reject Cookies" on our site.

12. Updates to This Privacy Policy

We reserve the right to update this policy periodically without formal notification. Changes will be posted on this page.

13. Complaints & Contact Information

If you have concerns about how we process your data, please contact:

Email: [email protected]

If you are in the EEA or UK, you may also file a complaint with your local data protection authority.

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.